At Rhytiva LLC, we are committed to providing a reliable and convenient delivery experience for every customer. This Shipping Policy explains our shipping coverage, order processing procedures, delivery estimates, and shipping arrangements for purchases made through our website.
Please review the following information before placing your order.
1. Shipping Destinations
Rhytiva LLC currently ships orders exclusively within the United States.
Our shipping services are limited to valid United States shipping addresses. At checkout, the shipping country is fixed to the United States, and customers must provide an eligible U.S. shipping address to complete their purchases.
We do not accept orders for delivery to addresses outside the United States.
Please ensure that your shipping information is complete and accurate before submitting your order.
2. Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation.
During this period, we verify order information, prepare the purchased fishing gear and accessories, and arrange shipment with our designated delivery carriers.
Please note that:
- Business days are Monday through Friday, excluding public holidays.
- Orders placed on weekends or public holidays will generally begin processing on the next business day.
- Processing times may vary during peak shopping periods or due to product availability.
- Customers will receive a shipping confirmation once their orders have been dispatched, when applicable.
Order processing time is separate from the estimated shipping and delivery time.
3. Shipping and Delivery Time
For deliveries within the United States, the estimated transit time is generally 3–7 business days after an order has been dispatched.
The estimated delivery timeframe consists of:
- Order Processing: 1–3 business days.
- Shipping and Transit: 3–7 business days after dispatch.
Actual delivery times may vary depending on the destination, carrier operations, weather conditions, transportation schedules, and other circumstances beyond our reasonable control.
Delivery estimates are provided for reference and are not guaranteed delivery dates.
4. Shipping Carriers
To support reliable domestic deliveries, Rhytiva LLC works with established shipping carriers, which may include:
- United States Postal Service (USPS): Domestic parcel delivery and standard postal services.
- UPS: Package transportation and domestic delivery services.
- FedEx: Domestic shipping and parcel delivery services.
The carrier assigned to an order may vary depending on the destination, package characteristics, service availability, and fulfillment arrangements.
We reserve the right to select the appropriate carrier for each shipment.
5. Shipping Fees
Applicable shipping charges, if any, will be clearly displayed during checkout before payment is completed.
Customers are responsible for reviewing the final order total, including any applicable shipping fees and taxes, before submitting their purchases.
The shipping amount displayed at checkout will apply to the order unless otherwise stated.
6. Order Tracking
Once your order has been dispatched, a shipping confirmation email may be sent to the email address provided during checkout.
Where tracking information is available, the email will include a tracking number and relevant tracking details.
Customers can use the tracking number on the assigned carrier’s official website to monitor shipment progress and estimated delivery updates.
Please allow some time for tracking information to become available after the carrier receives the package.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details when placing an order.
If you notice an error in your shipping address, please contact our customer support team as soon as possible.
We will make reasonable efforts to assist with address corrections before the order is dispatched. However, once a package has been handed over to the carrier, changes may no longer be possible.
Rhytiva LLC cannot guarantee successful delivery when incorrect or incomplete shipping information has been provided by the customer.
8. Delayed or Missing Shipments
Although we work with established shipping carriers, occasional delivery delays may occur due to circumstances such as:
- Severe weather conditions.
- Carrier service disruptions.
- Transportation or logistical delays.
- Incorrect or incomplete delivery information.
- Other unexpected events beyond our reasonable control.
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will review the available shipment information and assist you in determining the appropriate next steps.
9. Damaged Packages or Incorrect Items
If your package arrives visibly damaged, or if you receive an incorrect item, please contact us as soon as possible after delivery.
To help us review the issue, please provide:
- Your order number.
- A description of the problem.
- Clear photographs of the damaged packaging or affected products, where applicable.
Our customer support team will review your request and provide assistance in accordance with our Refund Policy.